Updates / Documentation
Support and FAQ
Get help with JLSM, and answers to the questions people ask most.
Contact support
Email help@artsoftware.com.au. Tell us your project name and what you see on screen.
Every screen has help beside the work. Select Help & guides in the app for step-by-step instructions.
About JLSM
A SitecoreAI Marketplace ↗ app that lets your marketing team manage schema markup without code. You build graphs in JLSM, and Sitecore renders the JSON-LD into your pages.
No. It is part of the page HTML that every visitor and crawler receives.
No. JLSM is built for SitecoreAI ↗ only at this time. We have ideas on how to extend it to Sitecore XP, and we welcome expressions of interest. Please get in touch to discuss your requirements.
One site collection per licence, page-level schema through page designs, and multilingual sites.
Billing and your account
Monthly is by credit card only. Annual is by card or invoice, paid up front for twelve months. Stripe handles cards and invoices.
Two months. Annual is priced at ten months.
Your schema configuration stays in your Sitecore content tree, because it is your content.
Your data
Billing details only, in Stripe. Nothing from your Sitecore tenant.
As content items in your own Sitecore content tree, under your data governance.
PING Works, an ISO 9001 and ISO/IEC 27001 accredited provider and Microsoft CSP.
When something is not right
Check that the graph is saved, its partial design is on the page design, and the page is published.
A required property has no value. The property is left out when the graph publishes, so that entity is not valid. Open the graph and add a value.
Old schema is still on the page. Remove it, so each page carries one version of your facts.